Wedding & Event Hire FAQs

  1. Where are you based?

    We’re based in Colchester, Essex, and provide wedding and event décor hire across Essex and Suffolk.

  2. How does delivery or collection work?

    Delivery within 10 miles of us is included in our hire prices. For venues further afield, an additional mileage charge of 50p per mile applies.

    Collection is also available for selected items. Please note that some larger items, including our flower walls, are delivery only.


  3. Will you set up the decor upon delivery?

    Yes. Where setup is required, we’ll deliver and set up your décor at your venue, ready for your celebration. We’ll then return to collect everything at the end of the agreed hire period.

    For items suitable for customer collection, we’ll arrange a convenient collection and return time with you.

  4. How long can I hire the items for?

    Our standard hire period is typically 24–48 hours. If you need your items for longer, extended hire may be available for an additional charge — just get in touch to discuss your requirements.


  5. Do I need to pay a deposit?

    Yes. A 50% non-refundable deposit is required to secure your booking and reserve your chosen items for your date.

    The remaining balance is due 2 weeks before your event, when we’ll also finalise any details such as personalisation, wording and styling choices.

    6. Do you offer personalised items?

    Yes! Alongside our hire collection, we also offer a range of personalised items and handmade pieces.

    If you have something specific in mind, please get in touch — we’re always happy to discuss your ideas and see what we can create for your celebration.

    7. Can I customise one of your styling packages?
    Our styling packages have been carefully put together and the items included within each package are fixed.

    However, you can personalise the wording and styling of your items to complement your wedding or event, and optional styling extras can also be added to your package.

    8. Do you offer discounts when hiring multiple items?
    If you’re looking to hire several items from our collection, please get in touch. Depending on the items you’re interested in, we may be able to offer a package price or multi-item discount.

    We’re always happy to discuss what you’re looking for and find the best option for your celebration.

    9. How far in advance should I book?
    We recommend booking as early as possible, particularly for popular wedding dates. However, if your event is coming up soon, please get in touch — if your chosen items are available, we’ll always do our best to help.